Return Window:
- 30 days from the delivery date
- Items must be unworn, unwashed and with tags attached
- Proof of purchase required
Non-Returnable Items:
- Sale/clearance items
- Intimate wear & swimwear (for hygiene reasons)
- Customized items
Return Process:
- Contact customer service at [email] for return authorization
- Include original packaging
- Customer pays return shipping unless the item is defective/wrong
Refunds:
- Processed within 7-10 business days after receiving the return
- Original payment method refunded
- Shipping costs non-refundable
Exchanges:
- Size exchanges are subject to availability
- Contact us before returning for exchanges
Damaged/Defective Items:
- Contact within 48 hours of delivery
- Photos required as evidence
- Free replacement or full refund